Frequently Asked Questions

Do you accept personal checks?
Do you ship internationally?
What if I have special requirement?
What do I need to look for when I buy a stone?
When I buy a product from your website, why does the product disappear?
Do you have a catalog?
Do you sell wholesale?

Answers:

Q: Do you accept personal checks?
A: We do accept personal checks for the amount of the purchase. After the check is clear (it can be up to 10 days) we will ship you the merchandise and send you a delivery confirmation email with the track number. Checks should be make payable to Zedel International. Our address is: Zedel International 3003 E. 82nd St - Tulsa, Ok 74137-1313

Q: Do you ship internationally?
A: We do ship internationally with prior arrangement made regarding means of payment and shipping costs.

What if I have special requirement?
A: You can contact us by email zedel@zedel.com or telephone 918-499-8920 that we will be please to suit your needs.

Q: What do I need to look for when I buy a stone?
A: A gift made of stone is forever. It’s a personal choice, independent of type of stone, color, size, or price.

Q: When I buy a product from your website, why does the product disappear?
A: Only products that are unique disappear from the web page after it has been bought to avoid that other costumers buy the same product.

Q: Do you have a catalog?
A: We do not carry a catalog. Most of our products are unique and are continually being updated. The products in our web page reflect our most current listing of available inventory.
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Q: Do you sell wholesale?
A: We do not offer wholesale prices.